NovuBurn Refund & Return Policy
Your 60-Day Money-Back Guarantee
Each NovuBurn purchase comes with a comprehensive 60-Day Money-Back Guarantee, starting from the date your order was placed. If your experience doesn't meet your expectations, simply get in touch with our team and we will take care of everything.
What We Promise
- Full 60-Day Window: You receive a complete 60 days from your order date to evaluate NovuBurn risk-free
- Opened or Empty Bottles Eligible: The manufacturer accepts returns of opened, used, or empty bottles
- Straightforward Process: Our return workflow is designed to be quick and transparent
- Refunds Processed in 5-10 Business Days: After approval, refunds are typically processed within 5-10 business days
Steps to Request a Refund
If you wish to initiate a return under the money-back guarantee, follow these steps:
- Reach Out: Send an email to [email protected] or use our Contact Page
- Share Your Order Info: Provide your full name and order number so we can locate your purchase
- Receive Prompt Support: Our team will process your request and provide next steps
Who Qualifies
- All refund requests must be submitted within 60 days of the original order date
- Only orders placed through the official NovuBurn checkout linked from this website qualify for this guarantee
- Contact details can be found on this website, in your order confirmation email, and inside every shipped NovuBurn package
Need Assistance?
For any questions regarding the guarantee or to begin the refund process, contact us anytime:
- Email: [email protected]
- Phone: (385) 219-4488
- Contact Page: Contact Us
With NovuBurn, you have 60 days to decide if it supports your keto journey — risk-free.